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	<title>Teacher&#039;s Monthly &#187; software</title>
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	<link>http://www.teachersmonthly.com</link>
	<description>Education News, Articles, Reviews &#38; Resources</description>
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		<title>20 online tools for teachers</title>
		<link>http://www.teachersmonthly.com/index.php/2010/08/20-online-tools-for-teachers/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/08/20-online-tools-for-teachers/#comments</comments>
		<pubDate>Thu, 12 Aug 2010 11:43:17 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[English]]></category>
		<category><![CDATA[Physical Science]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[online apps]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=1195</guid>
		<description><![CDATA[In my opinion, teaching is one of the most demanding and difficult of all jobs. The internet is making things a little easier though. We've searched the web high and low to find some useful online applications and resources that integrate well into the school environment. If you're a tech savvy teacher, you'll most likely find some of these tools to be really useful.]]></description>
			<content:encoded><![CDATA[<p>In my opinion, teaching is one of the most demanding and difficult of all jobs. The internet is making things a little easier though. We&#8217;ve searched the web high and low to find some useful online applications and resources that integrate well into the school environment. If you&#8217;re a tech savvy teacher, you&#8217;ll most likely find some of these tools to be really useful.</p>
<p>Having said that, there are many online applications out there, but not all are completely suited for South African teachers. This list comprises the apps and resources that we feel our teachers could benefit from &#8230;</p>
<ol>
<li><strong><a href="http://www.bookglutton.com/" target="_blank">Book Glutton</a></strong><br />
A great application for English teachers. It allows users to read books over the web and and annotate and discuss books in an online community forum.</li>
<li><strong><a href="http://www.schoolrack.com/" target="_blank">SchoolRack</a></strong><br />
Allows you to create a free classroom website or educational blog to communicate with your learners and parents outside of your classroom.</li>
<li><strong><a href="http://free.avg.com/us-en/get-basic-protection" target="_blank">AVG</a></strong><br />
Most teachers don&#8217;t realise just how dangerous and prevalent computer viruses are. AVG is a free, downloadable virus scanner for your laptop or personal computer.</li>
<li><strong><a href="http://blog.brainhoney.com/" target="_blank">BrainHoney</a></strong><br />
Move over Moodle, there&#8217;s a new player buzzing around. Whether you just want to supplement class room instruction with online content or jump right into offering online courses or a complete virtual school, BrainHoney’s online solution is quick and cost effective.</li>
<li><a href="http://www.classmarker.com/" target="_blank"><strong>ClassMarker</strong></a><br />
The ClassMarker online testing website is a professional, easy to use, online quiz maker that marks your tests and quizzes for you.</li>
<li><a href="http://www.createdebate.com/index.php/teachers" target="_blank"><strong>CreateDebate</strong></a><br />
An integrated and dynamic virtual learning environment that will stoke the discussion and participation in your classroom.</li>
<li><a href="http://www.curriki.org/xwiki/bin/view/Main/WebHome" target="_blank"><strong>Curriki</strong></a><br />
This wiki-based online application is used by teachers to share educational ideas and coursework. Great for teachers stumped on ideas for activities, this application has a stock of lesson plans, handouts and study guides.</li>
<li><a href="http://www.edmodo.com/" target="_blank"><strong>Edmodo</strong></a><br />
A secure social platform for teachers and students to micro-blog and share files, events, documents, assignments and grades.</li>
<li><a href="http://edublogs.org/" target="_blank"><strong>Edublogs</strong></a><br />
An academic micro-blogging platform created with WordPress-powered blogs. Teachers can include class publications and newsletters, online discussions, allowing student blogs and adding multimedia. This free application also suggests tips on how educators can integrate blogs into their coursework.</li>
<li><a href="http://www.engrade.com" target="_blank"><strong>Engrade</strong></a><br />
A free set of web-based tools for educators allowing them to  manage their classes online while providing parents and students with  24/7 real-time online access.</li>
<li><a href="http://www.doccop.com" target="_blank"><strong>DOC Cop</strong></a><br />
Allows teachers to catch plagiarizing learners through software that cross-checks online and offline sources.</li>
<li><strong><a href="http://www.footnote.com/" target="_blank">Footnote.com</a></strong><br />
A history teacher’s  dream app, with more<strong> </strong>than 60 million original historical documents  to peruse through. Very useful for general world history.</li>
<li><a href="http://www.gmail.com" target="_blank"><strong>Gmail</strong></a><br />
Looking for a secure, free e-mail account? Gmail is your answer.</li>
<li><strong><a href="http://code.jalenack.com/periodic/" target="_blank">Periodic Table of the Elements</a></strong><br />
This online  periodic table of elements is  great for science teachers. When you  toggle through the elements, users  can essential facts such as atomic  number, symbol and weight.</li>
<li><strong><a href="http://www.apple.com/downloads/macosx/home_learning/lessonplanneradvanced.html" target="_blank">Lesson Planner Advanced</a><br />
</strong>Created by teachers, this tool  helps teachers deliver great  lectures with digital resources. Throw  away the pencil and paper, this online lesson plan grid serves as an  amazing tool for teachers to  create lesson plans in one place.</li>
<li><strong><a href="http://www.mindomo.com/" target="_blank">Mindomo</a></strong><br />
One of the most  effective ways to organise  information and critically think is to  visually draw out your thoughts. This  web-based mind mapping software helps you do just that.</li>
<li><a href="http://www.mystudiyo.com/" target="_blank"><strong>MyStudiyo</strong></a><br />
A web app that  serves as a portal for  online tests and quizzes. Users simply have to add  content to quiz templates  and create a customized quiz for your  audience.</li>
<li><strong><a href="http://www.rememberthemilk.com/" target="_blank">Remember The Milk</a><br />
</strong>Organising your  personal and professional  life can be a daily struggle, but applications  like “Remember the  Milk” can ease your pain. This online list  management application  allows users to create many different lists,  schedule tasks, sync lists  to email and instant messaging and generate  time estimates on projects.</li>
<li><a href="http://schooltool.org/" target="_blank"><strong>SchoolTool</strong></a><br />
A free online bookkeeping resource  for school management. The  application delivers organisation tools  for grading, scheduling,  attendance, learning assessment and report  card generation.</li>
<li><strong><a href="http://www.sparknotes.com" target="_blank">SparkNotes</a></strong><br />
Helps students learn and practice basic skills, write a paper, study   for a test and achieve their academic goals. From summaries of classics   like The  Scarlet Letter and To Kill  A Mockingbird, to Science  guides, teachers can utilise this resource for supplementary learning.</li>
</ol>
<p>Want to see your online app or resource reviewed here? <a href="http://www.teachersmonthly.com/index.php/info/contact-us/">Contact us</a>.</p>


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		<title>Kamp Komputer-Kamer</title>
		<link>http://www.teachersmonthly.com/index.php/2010/07/kamp-komputer-kamer/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/07/kamp-komputer-kamer/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 17:19:08 +0000</pubDate>
		<dc:creator>Melanie Gow</dc:creator>
				<category><![CDATA[Life After Teaching]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=1181</guid>
		<description><![CDATA[Software is expensive. Schools have budgets. Educational software is also expensive. Schools buy educational software. Which means schools have budgets for educational software. And so they should. There are many excellent products out there, each adding their own flavour of value to varying aspects of the academic environment. But are these resources being fully maximised?]]></description>
			<content:encoded><![CDATA[<p>Software is expensive. Schools have budgets. Educational software is also expensive. Schools buy educational software. Which means schools have budgets for educational software. And so they should. There are many excellent products out there, each adding their own flavour of value to varying aspects of the academic environment. But are these resources being fully maximised?</p>
<p>How many schools would spend R20,000 upgrading the cricket pitch and then not appoint a coach for the team? So why do schools spend R20,000 on software and then not appoint a coach or even a team? The groundsman takes care of the pitch, but does not necessarily coach the team, in the same way that the IT Administrator oversees the computer room, but does not necessarily drive the software. So who uses, implements and grows the use of this investment? I suggest forming a “Software” team &#8230;</p>
<p>“Kamp Staaldraad” took the country by storm and received heavy criticism. While I am not advocating such drastic measures, I am intending to make a point – invest in your investment and it will work harder for you.</p>
<p>“Kamp Staaldraad” was implemented as part of the Springbok’s training/team building. Aimed at maximising a Nations’ invest in their chosen team. The result – plus a few other strategies? A world class team.</p>
<p>“Kamp Komputer-Kamer” could achieve maximum use of a school’s investment the following way:</p>
<ol>
<li>Appoint a team of teachers (perhaps a representative from each grade/learning area) to meet once a week in the computer room.</li>
<li>This forms part of their extra-mural activities. While the teachers are in the computer room, it is available for learners to do research, remedial or homework tasks.</li>
<li>The teachers use this time to familiarise themselves with the software available and plan ways to implement it into their teaching.</li>
<li>They coordinate and educate the other members of staff and delegate various tasks to assist with this. Sharing is caring, especially when all will benefit.</li>
</ol>
<p>The result: Maximum use of resources, integration between IT and curriculum. Value and  not volume from your software.</p>
<p>So why wait? Choose a team and get cracking!</p>


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		<title>Computers 4 Kids</title>
		<link>http://www.teachersmonthly.com/index.php/2010/06/computers-4-kids/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/06/computers-4-kids/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 15:22:42 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[The Business Directory]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=486</guid>
		<description><![CDATA[Computers 4 Kids specialises in providing a unique ECDL Foundation endorsed Integrated ICT Curriculum, as well as all the backup, support and in-service training to ensure your ICT centre works for you!]]></description>
			<content:encoded><![CDATA[<h2>About Computers 4 Kids</h2>
<p><a href="http://www.computers4kids.co.za" target="_blank"><strong>Computers 4 Kids</strong></a> specialises in providing a unique ECDL Foundation endorsed Integrated ICT Curriculum, as well as all the backup, support and in-service training to ensure your ICT centre works for you!</p>
<p>Currently servicing hundreds of schools and hundreds of thousands of learners each day, we also provide a home school version as well as an entrepreneurs model where educators can offer ICT classes (or &#8216;extra lessons&#8217;) from their homes or small offices using our internationally renowned educational software. Computers 4 Kids prides itself in the fact that it is the only company worldwide (148 countries) to have a primary school product endorsed by the ECDL Foundation in Ireland.</p>
<p>The Computers 4 Kids programme is available internationally and in a number of languages &#8211; please visit our website or <a href="http://www.e-learner.mobi" target="_blank">www.e-learner.mobi</a> for further information.</p>
<h3>Our contact details &#8230;</h3>
<p><a href="http://www.computers4kids.co.za" target="_blank">www.computers4kids.co.za</a><br />
<a href="mailto:info@computers4kids.co.za">info@computers4kids.co.za</a></p>
<p>Tel: 021 712 7800<br />
Fax: 021 712 2639</p>


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		<title>2Simple Software</title>
		<link>http://www.teachersmonthly.com/index.php/2010/06/2simple-software/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/06/2simple-software/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 08:24:11 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[The Business Directory]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=468</guid>
		<description><![CDATA[2Simple Software specialises in educational software, specifically aimed at foundation and primary level learners. Our software is creatively based, and open ended which allows cross curriculum use, thereby being able to cover all learning areas. We have also recently launched a home user range which consists of six of our programs and can be found in stores.]]></description>
			<content:encoded><![CDATA[<p>2Simple Software specialises in educational software, specifically aimed at foundation and primary level learners. Our software is creatively based, and open ended which allows cross curriculum use, thereby being able to cover all learning areas.</p>
<p>We have also recently launched a home user range which consists of six of our programs and can be found in stores.</p>
<p>For more info take a look at our website www.2simple.co.za or feel free to contact us!</p>
<h3>Our contact details &#8230;</h3>
<p><a title="2Simple Educational Software" href="http://www.2simple.co.za" target="_blank">www.2simple.co.za</a><br />
<a href="mailto:info@2simple.co.za">info@2simple.co.za</a></p>
<p>Tel:</p>
<p>JHB &#8211; 011 6568847<br />
CT &#8211; 021 8511294<br />
KZN &#8211; 083 462 8028</p>


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		<title>EvaluNet Educational Software</title>
		<link>http://www.teachersmonthly.com/index.php/2010/06/evalunet/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/06/evalunet/#comments</comments>
		<pubDate>Tue, 01 Jun 2010 13:05:12 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[The Business Directory]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/index.php/2010/06/evalunet/</guid>
		<description><![CDATA[EvaluNet develops educational software and training for South African schools and teachers. We’re a national company that’s really proud of the educational software we create and the lives we touch. We’re fresh, innovative, and believe in establishing long lasting relationships with our customers.]]></description>
			<content:encoded><![CDATA[<h3>Teachers use our educational software to make their lives easier.</h3>
<p>EvaluNet develops educational software and training for South African  schools and teachers. We’re a national company that’s really proud of  the educational software we create and the lives we touch. We’re fresh,  innovative, and believe in establishing long lasting relationships with  our customers.</p>
<h3>We make simple educational software</h3>
<p>Our core business is educational software. We create simple solutions to  meet the common needs of teachers and children in South Africa.  Quality, reliability and usefulness is what drives us to create  excellent software that really works.</p>
<h3>We make products for schools and individuals</h3>
<p>We create different educational software to meet the needs of entire  schools, individual teachers, and individual learners. Our products help  schools run more efficiently, help teachers save time, and help  learners achieve better results.</p>
<h2>Our products &#8230;</h2>
<h3>Biblion</h3>
<p>Biblion™ is our latest software application that allows learners to  access fun, question-and-answer based activities that will keep them  engaged for hours. It’s perfect for your school computer centre and can  be used by learners AND teachers. <a href="http://www.biblion.co.za">Read more</a></p>
<h3>XT</h3>
<p>XT™ is a new and easy-to-use assessment tool designed to save teachers  time, provide extreme flexibility and offer powerful diagnostics and  analysis. The easiest way to create customised assessments, test your  learners, manage results and save time. <a href="http://www.evalunet.com/xt">Read more</a></p>
<h3>Our contact details &#8230;</h3>
<p><a href="http://www.evalunet.com">www.evalunet.com</a><br />
<a href="mailto:support@evalunet.com">support@evalunet.com</a></p>
<p>Tel: 021 595 0333</p>


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		<title>80 principals entertained at 5-star Cape Town hotel</title>
		<link>http://www.teachersmonthly.com/index.php/2010/03/80-principals-entertained-at-5-star-cape-town-hotel/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/03/80-principals-entertained-at-5-star-cape-town-hotel/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 15:34:49 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=301</guid>
		<description><![CDATA[Over 80 principals from some of Cape Town's top schools attended an exclusive function at the Crystal Towers Hotel &#038; Spa in Century City 2 weeks ago. The function marked the official launch of the GetAhead School Project, an initiative of EvaluNet.]]></description>
			<content:encoded><![CDATA[<p>Over 80 principals from some of Cape Town&#8217;s top schools attended an exclusive function at the Crystal Towers Hotel &amp; Spa in Century City 2 weeks ago.</p>
<p>The function marked the official launch of the GetAhead School Project (GSP). GSP, an initiative of <a href="http://www.evalunet.com" target="_blank">EvaluNet</a>, is a campaign to put &#8220;educational software into the hands of each and every schoolchild by 2015&#8243;.</p>
<p>The launch was also attended by representatives of ADESSA and the Khanya Project.</p>
<p>Principals and guests marveled at the educational software products on show, as well as the official launch of the GetAhead School Project campaign by EvaluNet MD, Dereck Marnewick. 5-Star dining and live entertainment was also enjoyed by all.</p>
<p>Quoting Marnewick, &#8220;We believe education is a right, and not a privilege. We will continue with our mission of helping teachers and children until that right becomes a reality for each and every child in South Africa&#8221;.</p>
<p>The GetAhead School Project is an initiative whereby parents can purchase <a href="http://www.getahead.co.za" target="_blank">GetAhead educational software</a> through the school for a discounted price. &#8220;The project has many benefits for the school, the teachers and the parents, but most importantly for the children,&#8221; said Marnewick during the launch of the project.</p>
<p>More information about the GetAhead School Project can be found at <strong><a href="http://www.getaheadschoolproject.co.za" target="_blank">www.getaheadschoolproject.co.za</a></strong>.</p>


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		<title>How to choose educational software</title>
		<link>http://www.teachersmonthly.com/index.php/2010/02/how-to-choose-educational-software/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/02/how-to-choose-educational-software/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 11:10:03 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[The Editor]]></category>
		<category><![CDATA[Assessment]]></category>
		<category><![CDATA[curriculum delivery]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=66</guid>
		<description><![CDATA[Teachers go crazy for educational software. I’ve witnessed this first hand. As I sell educational software for EvaluNet, this obviously encourages me.
The crux of the matter however, is that there are too many schools out there who have too many educational software products that they just don’t use – either because they don’t have time, [...]]]></description>
			<content:encoded><![CDATA[<p>Teachers go crazy for educational software. I’ve witnessed this first hand. As I sell educational software for <a title="EvaluNet Educational Software" href="http://www.evalunet.com" target="_blank">EvaluNet</a>, this obviously encourages me.</p>
<p>The crux of the matter however, is that there are too many schools out there who have too many educational software products that they just don’t use – either because they don’t have time, or because they don’t know how, or because the software is no longer relevant. There are many different types of educational software products that fit into completely different categories, namely:</p>
<ul>
<li>Revision and consolidation</li>
<li>Curriculum delivery</li>
<li>Skill development</li>
<li>Assessment and testing</li>
</ul>
<p>So how do you go about selecting software that brings value to your school? The first and most important step is to identify the needs of the school and the goals and limitations of your computer centre. As a teacher, the most important questions you should ask yourself are:</p>
<ul>
<li><strong>What are the needs      of our learners and teachers?</strong></li>
</ul>
<p>For learners, needs could include:<br />
- improving literacy and numeracy skills<br />
- improving learning and concentration ability<br />
- improving spatial skills<br />
- improving knowledge and understanding of the curriculum</p>
<p>For teachers, needs could include:<br />
- decreasing the time spent on marking<br />
- increasing the quality of lessons<br />
- streamlining the teaching/learning process<br />
- engaging learners on an interactive level<br />
- diagnosing problem areas<br />
- assisting with behind-the-scenes planning and admin</p>
<ul>
<li><strong>How many computers      do we have available?</strong></li>
</ul>
<p>This will help you select suitable software based on your average class sizes and the number of computers you have in your computer room.</p>
<ul>
<li><strong>What is my budget?</strong></li>
</ul>
<p>Knowing this upfront will save you a lot of time in determining what you can and can’t afford. There is no point in spending time evaluating a product that costs tens of thousands of rands when you only have a few thousand available.</p>
<p>And to a lesser extent:</p>
<ul>
<li><strong>What types of      software have our learners and teachers already enjoyed? </strong>(e.g.      activity based, adventure based etc.)</li>
</ul>
<p>Asking yourself these important questions and acquainting yourself with the true needs of your school (both learners and teachers) will go a long way in ensuring that you buy educational software that becomes an investment. When evaluating the suitability of educational software based on your school’s needs, think about the following:</p>
<ul>
<li>Does this product fill an      educational need? Can you name the need?</li>
<li>How do you intend using      (implementing) the product?</li>
<li>How many teachers are going      to use it?</li>
<li>Do the teachers possess the      necessary competencies to use the product?</li>
<li>How much training is      required, and how will the teachers be trained to use the product? Do they      have time to be trained? Are they willing?</li>
<li>Is it a product or a      service that you are buying?</li>
</ul>
<p>These questions are taken directly from Kobus van Wyk’s post “<a title="Does a software package add volume or value?" href="http://www.e4africa.co.za/?p=1032" target="_blank">Does a software package add volume or value?</a>“. The Teacher’s Monthly did a follow-up survey based on this post to enquire whether or not teachers and principals feel that the educational software they are using is adding value to their school. The results can be viewed in our article “<a title="Survey shows computers come second best" href="http://www.theteachersmonthly.com/index.php/2009/08/survey-shows-computers-come-second-best/">Survey shows computers come second best</a>“.</p>
<p>Another important factor to consider (especially in the South African school environment) is:</p>
<ul>
<li>How much time does a      learner need to spend using the product in order to benefit and see      positive results?</li>
</ul>
<p>The unfortunate reality is that large class sizes, and limited computer resources means that at most schools learners are only exposed to a computer for about 30 minutes (40 at best!) per week. The principle is simple: if you want a child to be a good reader, he needs to spend time reading. If you want a child to grasp a specific concept in Mapwork (Social Science), he needs to spend time practicing that concept.</p>
<p>So, where does “computer time” fit into your school’s timetable? How big a need is ICT integration at your school? What value do you place on computers and educational software?</p>
<p>For me, educational software that is good, is educational software that fulfills the needs of your learners and teachers, and the goals set forth for your school computer centre.</p>
<p>What do you think? Add your comments below.</p>


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		<title>Stay and invest, don&#8217;t drop and go</title>
		<link>http://www.teachersmonthly.com/index.php/2010/02/stay-and-invest-dont-drop-and-go/</link>
		<comments>http://www.teachersmonthly.com/index.php/2010/02/stay-and-invest-dont-drop-and-go/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 10:59:48 +0000</pubDate>
		<dc:creator>Adrian Marnewick</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[The Editor]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[interactive whiteboards]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.teachersmonthly.com/?p=61</guid>
		<description><![CDATA[In my four years of working at EvaluNet, and visiting literally hundreds of schools across the country, I often come across schools that have spent tens of thousands of rands on educational software and hardware that was promised to be of immense value but turned out to be a massively useless white elephant.
The problem lies [...]]]></description>
			<content:encoded><![CDATA[<p>In my four years of working at <a title="EvaluNet Educational Software" href="http://www.evalunet.com" target="_blank">EvaluNet</a>, and visiting literally hundreds of schools across the country, I often come across schools that have spent tens of thousands of rands on educational software and hardware that was promised to be of immense value but turned out to be a massively useless white elephant.</p>
<p>The problem lies not in the actual tool or resource being purchased. The problem lies in the phrase “aggressive marketing tactics” combined with the phrase “lack of aftersales support and training”.</p>
<p>The reality is that many companies have popped up over the years offering educational software and hardware tools that in many cases are actually very good at doing what they were designed to do.</p>
<p>Interactive whiteboards (IWB’s) as an example, are an excellent means to engage learners in a stimulating manner. A Science teacher for example, is able to use the software tools loaded on an IWB to create exciting, interactive presentations of molecules and atoms moving around. Instead of showing learners drawings of an atomic model, the teacher is able to literally show the learners exactly how the atoms move on the IWB, which is infinitely more interesting than looking at a black chalk board.</p>
<p>I don’t think there is anyone who could argue against the benefits that a tool such as an IWB has to offer. It’s obvious that in this day an age, anything that can capture a child’s attention is something that should be expanded upon.</p>
<p>However, the sad reality is that when I visit schools who have previously purchased IWB’s, I am given account after account of how the IWB is hardly used by any of the teachers. Many schools are sitting with IWB’s that cost anything from R10,000 – R25,000 per board. If not used, then certainly a BIG white elephant. The number one reason given: the teachers don’t know what to do with the board.</p>
<p>The example of the ‘redundant interactive white board’ can be applied to many other products that ruthless educational vendors irresponsibly market to schools. From curriculum-based software to skills development tools, anything that a school buys and then doesn’t use is a waste of precious school funds.</p>
<h2>Blame the school! The teachers are lazy.</h2>
<p>This is one of the first excuses an educational vendor will give you when asked why some schools buy their products and then hardly use them. Another one of my favourite excuses are: the teachers are not willing to learn anything new.</p>
<p>If you’re selling something, the probabilty is that you think it is the best thing since sliced bread. What you must remember, is that educational vendors have convinced themselves that their product is going to benefit anyone who purchases it. They love their product. They’re passionate about it. They see the value and they know EXACTLY how they would implement it if they were you (the customer).</p>
<p>At the end of the day, the bottom line for the vendor is their profit. This is understandble – they’re running a business, not a charity. And that’s OKAY. You shouldn’t point fingers at them.</p>
<p>However, it is grossly irresponsible to sell a product to a school when you know that the product requires ongoing training and support , and you cannot afford to offer that ongoing training and support. To sell a product to a school, and expect them to implement it on their own without assistance, is just not cricket.</p>
<p>There is probably nothing a principal hates more than being romanced into a sale through a well delivered sales pitch, only to discover that the product they purchased actually requires ongoing support that the vendor is just not willing to give.</p>
<h2>Beware of: The Box Droppers</h2>
<p>Many good educational software and hardware products on the market require ongoing support from the supplier. Beware of vendors who sell you their products and then disappear, only to resurface some time later with another “amazing” product that is going to cost more money and “solve all your problems”.</p>
<p>If you are the one signing that quotation, make sure that the vendor is willing to put in writing that (a) the product is so easy to use that it requires absolutely no training or support, OR (2) the product does in fact require training and support and that the vendor is, firstly, capable and willing to train you to use the product and, secondly, will help you implement it at your school.</p>
<h2>Beware of: The Trainers</h2>
<p>Most good educational software and hardware vendors do offer training on the use of their products. “Great!” you may say. Yes sure, I agree with you, but put it this way:</p>
<p>You’re learning to drive for the first time. You hire a driving instructor to teach you how to drive. He shows you which pedals to push, how to use the indicators, where to put the fuel and how to start the engine. And then he leaves and sends you an invoice for a few hundred rands.</p>
<p>What he has failed to do is help you get into the car and make it move forward. And he could only have done this by giving you the keys and putting you in the drivers seat, guiding you and instructing you as you go.</p>
<p>Many vendors train teachers where to click. Few train then how to implement.</p>
<p>Do you think that a teacher knows exactly how to implement an interactive white board after a 60-minute point and click training session? I don’t think so.</p>
<h2>Try and find: The Customer Service-orientated Gems</h2>
<p>As a school making a decision about what educational software or hardware to purchase, you should ask yourself: “Does this vendor care about my school?”</p>
<p>Vendors who offer service and implementation plans – in writing – are the vendors you can normally count on to deliver on their promises and the expectations set during their sales pitch.</p>
<p>Service and implementation plans are relatively unheard of in South Africa. However it’s a simple concept where a company promises to deliver ‘product implementation’ as opposed to simple ‘product training’. And the implementation plan should obviously always be shown in writing.</p>
<h2>Where does the buck end?</h2>
<p>There is an ongoing debate as to who is ultimately responsible to ensure that a product is properly used by a school.</p>
<p>Some will say that it is entirely up to the teacher to use a product to it’s maximum benefit. So what they’ll do is train the teacher where to click, and then expect the teacher to come up with a plan of implementation, i.e. you’ve had your training, now it’s up to you.</p>
<p>Others say that it is the responsibility of the Department of Education to ensure that teachers are well versed in the use of products made available to them. The problem is that there are thousands of educational software and hardware products available to teachers, so how is the department expected to keep up with it all while trying to deal with other issues of their own?</p>
<p>I say that it is entirely the responsibility of the educational vendor to ensure that schools use their products effectively. As the vendor, you should know your product inside out, and more importantly, you should know exactly how to implement it and make ongoing use of it. Vendors should be legally required to share this knowledge and provide product implementation plans to school customers.</p>
<p>Vendors should use their initiative and setup workshops, user groups, online resources and in every way possible make sure that their school customers are shown the respect that they deserve.</p>
<p>Vendors should stop selling to schools, and rather start investing in them. Schools &#8211; hold vendors accountable. You are, after all, the customer.</p>
<p>What do you think? Add your comments below.</p>


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